Privacy Policy

1. Information we collect

We may collect personal information including:

• Name
• Business or organization name
• Email address
• Phone number
• Mailing or business address
• Information submitted through website forms
• Service inquiries and customer support communications
• Billing and transaction-related information
• SMS communication preferences and consent
• Website usage and technical information, such as IP address, browser type, and device information

We collect information that you provide directly to us as well as certain information automatically when you use our website.

2. How we use your information

Add-Tech Solutions may use personal information to:

• Respond to inquiries and service requests
• Provide and manage our products and services
• Communicate regarding projects, appointments, invoices, payments, and account activity
• Send service-related SMS/text messages when consent has been provided
• Provide customer support
• Process transactions
• Improve our website, services, and customer experience
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements

3. SMS/text messaging

When you provide your mobile phone number and consent to receive SMS messages from Add-Tech Solutions, we may send messages related to your inquiries, appointments, projects, services, account updates, payment reminders, customer support, and other communications you have agreed to receive.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Your mobile phone number and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance or contact Add-Tech Solutions directly.

Consent to receive SMS messages is not a condition of purchasing our products or services.

4. How we share personal information

We do not sell or rent your personal information.

We may share limited personal information with service providers that assist us in operating our business, such as website hosting, payment processing, communications, IT, and other operational services. These providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

SMS consent and opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.

5. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Cookies and website information

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve our services. You may control certain cookie settings through your browser.

7. Your choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may unsubscribe from marketing emails using the unsubscribe option provided in applicable communications.

For SMS messages, reply STOP to opt out.

8. Third-party services and links

Our website may contain links to third-party websites or services. Add-Tech Solutions is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, or legal requirements. The updated policy will be posted on our website with a revised effective date.

10. Contact us

If you have questions regarding this Privacy Policy or how Add-Tech Solutions handles personal information, please contact us at info@add-techsolutions.net or call 301-304-1141.

Add-Tech Solutions · 801 Wayne Ave Suite 202, Silver Spring, MD 20910

See also our Terms & Conditions.