Terms & Conditions

1. SMS terms of service

By providing your mobile phone number and opting in through a website form, service request, agreement, or other consent method, you agree to receive SMS messages from Add-Tech Solutions LLC.

Messages may include:

• Service request confirmations and updates
• Appointment confirmations and reminders
• Project status updates
• Order and service alerts
• Invoice and payment reminders
• Account notifications
• Customer support communications
• Follow-up messages
• Communications between customers and Add-Tech employees
• Business-related communications between authorized employees

2. Message frequency

Messaging frequency may vary depending on your interaction with Add-Tech Solutions, the services requested, and your communication preferences.

3. Message and data rates

Message and data rates may apply depending on your mobile carrier and wireless plan. Add-Tech Solutions LLC is not responsible for charges imposed by your mobile carrier.

4. Opt-out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After submitting an opt-out request, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.

5. Help and support

For assistance, text HELP, email info@add-techsolutions.net, or call 301-304-1141.

6. SMS consent and privacy

Your privacy is important to us. Mobile phone numbers, SMS opt-in information, and SMS consent are handled according to our Privacy Policy.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Consent to receive SMS messages is not a condition of purchasing products or services from Add-Tech Solutions LLC.

7. Carrier availability

SMS services are subject to the availability and operation of participating wireless carriers and telecommunications providers. Delivery of SMS messages cannot be guaranteed and may be affected by your carrier, mobile device, network availability, or circumstances outside Add-Tech Solutions LLC’s control.

8. User responsibilities

You are responsible for providing accurate and current contact information. If your mobile phone number changes or is transferred to another person, you should notify Add-Tech Solutions or opt out of SMS communications.

9. Changes to these Terms

Add-Tech Solutions LLC may update these Terms & Conditions periodically. Updates will be posted on our website with the applicable effective date.

10. Privacy Policy and Terms

Please review our policies for additional information:

• Privacy Policy
• Terms & Conditions

11. Contact information

For questions regarding these Terms & Conditions or our SMS messaging program, contact Add-Tech Solutions LLC at 801 Wayne Ave Suite 202, Silver Spring, MD 20910, info@add-techsolutions.net or 301-304-1141.

SMS terms of service — short version

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Add-Tech Solutions LLC. Messages may include appointment reminders, service and project updates, order alerts, invoice and payment reminders, account notifications, customer support communications, and other service-related communications. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit add-techsolutions.com.